Studio Policies

Updated 07/14/2024

Enrollment

  • Starting June 2024, no more registration fees!

  • Starting August 2024, membership will transition to continuous enrollment instead of seasonal.

  • The first months payment must be made before attending classes. 

  • A student's space in a class is not reserved until the first tuition payment is received.

  • New * Rates & Pricing can be found here.

  • To participate in seasonal performances (recitals), you must sign up for the Performance Program and pay the necessary fees. Certain roles in these performances may require audition, however, ANY MEMBER is able to participate in a performance. Details and sign ups regarding each performance will be announced via email on a monthly basis. Note deadlines for signing up for each performance.

  • Class enrollment may be dropped at any time. To formally drop a class, the drop form must be filled out and submitted before the 25th of the month to avoid charges for the next months fee. Fees will accrue until the drop notice is submitted.

Monthly Payments 

  • Membership payments are due the 1st of every month. 

  • Tuition for the Summer session is due in full upon enrollment prior to the start of the session.

  • A late tuition charge of $25.00 is applied for all tuition received after the 7th of the month. 

  • Square invoices are sent via email on the 25th of the previous month, the 1st of each month, the 5th of each month and the 7th of each month as automated reminders for tuition due. 

  • We accept the following payment methods: Cash, Check, Credit, Debit or Money Order. 

  • Checks should be made out to: Prodigy Performing Arts Company or PPAC. For all returned checks there is a $35.00 return check fee. 

  • There is a 3% additional charge for ALL credit card transactions. 

  • You must be current on all tuition to receive costumes for the Spring Concert, and to participate in classes, Dress Rehearsal and the Spring Concert performance. 

  • If a student falls more than 1 month behind on tuition they will not be allowed to participate in class until their account is settled and/or updated. 

  • An automatic tuition payment option is available to sign up for at any time. You may register for automatic payments online by selecting the “Card On File” Option on your Square Invoice. 

  • Once registered, the total tuition amount must be paid as scheduled. 

Refunds/Credits/Discounts 

  • There are no refunds for any fees including performance fees after students enroll in classes. Credits are situational and only available to the discretion of the Director. 

  • Refunds may be issued if the studio must cancel a class due to low enrollment and another class is not an option for the student. Please see class enrollment for further detail. 

  • New * Sibling Discounts are now rolled into the membership pricing. See our rates for more information.

  • Military Discount is a 10% discount on monthly tuition ONLY with a valid Military ID. Military discount does not apply to drop ins, trials, master classes, private lessons, and products from our online store.

  • Referral Discount allows you to apply 5% discount on your monthly fees per friend you refer to our studio!

  • Discount Restrictions: Discounts cannot be combined. Referral discounts can only be added to a maximum of 15% per student. Referral discounts do not apply until referred client has fully participated and current on 2 months payments; once the discount is applied it is valid only through the enrollment duration of your referee. Referrals do not apply to immediate family members.

Promotional Students 

  • All promotional deals are for FIRST TIME customers only. We will not honor vouchers for current students or a repeat promotion for the same student. 

  • You may redeem only ONE type of promotional deal if we run multiple deals. 

  • Promotional/Drop In/Trial Students are ineligible to participate in any studio performances. If you would like to participate in performances, you must fully enroll as a member and pay necessary fees as a full time student to begin at the end of your promotional run. 

  • There are no credits issued for unused vouchers. 

  • Class sizes are limited; priority is given to FULL TIME members for limited spaces in classes. 

  • The make-up class policy does NOT apply to promotional students. 

Class Dress Code 

  • Students are expected to arrive in class ready to dance. 

  • All dancers must follow the class dress code accordingly. Please make sure you carefully read the dress code prior to the start of class. 

  • Any student improperly dressed for class will not be permitted to participate. 

  • PPAC ’s online store provides ALL necessary attire for classes. 

  • Street shoes ie. ANY shoes worn outside is strictly prohibited on the dance floors. Hip Hop dancers must wear the designated dance shoes specified on the dress code or similar.

Class Policies/Cancellations 

  • There is a class limit for each class depending on studio size. If a class is full, you may sign up on a waiting list in case an enrolled student drops out. After January, the waiting list will be voided. 

  • The minimum for each class is 2 students. If a class does not enroll more than 2 students within a 1 month period, it may be cancelled or moved and the current students of that class will be added to another class.

  • For one time classes such as master classes, pop-ups, etc., these may be cancelled or rescheduled if one-time class minimum of 4 students is not met.

  • You must meet the minimum age and skill requirement for a class within 2 months of enrollment. Any student falling under the age requirement may only take a higher level class to the discretion of the instructors and Director. 

  • Classes have strict age limitations and may not allow enrollment; in this case you must email us to request class placement outside of your age group. Note this request is conditional and may not be honored based on skill & experience of the student.

  • Upper level classes require approval to join as there are specific skills a student must be able to execute before enrollment. Quarterly assessment classes are conducted free of charge to assist with class placement if needed.

Make-up Classes 

  • If there are any missed classes due to inclement weather, students may make up the class the following week. If this should happen, email notices will go out reminding everyone to attend a complimentary make-up class within a 30 day period. 

  • New * Any other absences can be made up according to your membership package. If you utilized your allotted make ups, and additional will be at the membership drop in rate.

  • Students may take ANY age appropriate class for a make up; it does not have to be the same dance style. 

  • Makeup classes must be done within 30 days of missed classes.

  • To arrange a makeup class, you must email us to request.

Behavior 

  • PPAC expects all dancers AND parents to demonstrate excellent behavior at all times. 

  • Dancers must be respectful to instructors, assistants, parents, and fellow dancers. Rude behavior, inappropriate language, horseplay, bullying, and tantrums will NOT be tolerated. If any behavior issues arise, parents will be contacted immediately.

  • Parents must respect other parents, students, staff, and owners of the studio. We will not tolerate harassment, bullying, intimidation, threats, or inappropriate behavior at any time. If any issues arise, they must be dealt with appropriately through the correct channels.

  • No dancer should be talking in class unless the instructor permits them to do so. Any disruptions in class greatly affects everyone involved. 

  • The Director has the right to suspend or dismiss any student or family from the studio. Such action is rare, however, may be dealt with for reasons including but not limited to: constant negative/disruptive behavior from a parent or dancer; accumulating too many absences or tardies; violent behavior/language; and delinquency on tuition. Dismissal and/or suspension does not release you from financial liability for fees due. 

Studio Etiquette 

  • Parents must inform the studio management if they are running late to class. The instructor reserves the right to refuse the student entry to class if they are more than 10 minutes late. Please be on time. 

  • If a student is not picked up more than 10 minutes following their last class, the studio reserves the right to charge a child care fee of $1 per additional minute.

  • Street shoes ie. ANY shoes worn outside is strictly prohibited on the dance floors. Hip Hop dancers must wear the designated dance shoes specified on the dress code or similar. 

  • Food and beverages are not permitted inside the studios with the exception of water bottles to be placed in designated areas.

  • Cell phones, other devices, toys, and any other goods from home are not permitted in the studios. For teens, cell phones must be on silent and put away in a dance bag outside the studio for the duration of class. 

  • All parents with children under 7 must come inside the facility to pick up your dancer. For their safety, no student under 7 will be allowed to exit the building unattended by a parent. 

  • PPAC is not responsible for any lost or stolen items. Anything left in the studio’s after class will be placed in the lost and found. Please keep track of all items. Make sure all dance shoes are labeled on the inside with the students name as shoes are most frequently lost or mixed up among dancers. 

  • ANY PROPERTY DAMAGE INCURRED BY STUDENTS TOTALING OVER $100 IN REPAIRS WILL BE THE RESPONSIBILITY OF THE PARENT. Please help us reinforce respect and proper behavior to your children while in the dance studio. Running and horseplay is strictly prohibited. 

Formal Performances 

  • New * We have formal performance annually in the Fall and Spring. if you opt to participate in these events, there will be an associated performance fee that may include costuming, pictures, tickets, merchandise, etc.

  • New *The performance fees does not include additional expenses for accessories such as tights, dance shoes, undergarments, etc.

  • Dress Rehearsals are extremely important for a successful show. Attendance to all rehearsals before the Concert is MANDATORY. 

Correspondence 

  • There will be countless notices, emails, newsletters, and general information being sent out via email. PPAC is a green, eco-friendly business and will use minimal paper for communications; Please make sure we have your correct email address so you are receiving all information. 

  • New * BNDC utilizes Band App to get quicj communications out, set a studio calendar, share media, news, information, & more. Members are strongly encouraged to download the app to have access to studio happenings.

  • If you are a Gmail user, our newsletters will show up in your Promotions tab as they come from Mailchimp. Please mark as important so you do not miss them! Other email users, please check Spam folders or Junk mail if you are not seeing our newsletters. 

  • Don’t forget to Like Us on Social Media! We post quick updates on class cancellations, reminders, and upcoming events on our page often so make sure you are following us! 

  • Please visit our other social media sites for news, photos, links, and other content. 

  • Parents are responsible for keeping track of dates, events, and updates. Please refer to our studio calendar. 

  • We do not follow ALL of WJCC County or York County School closings. Please refer to our studio calendar for holidays and be on the lookout for closures on social media and our newsletters.

Online Store 

  • Our online store is a convenient one stop shop for all your needs. You can purchase dance wear, tights, and shoes for class. Items will be delivered to the studio available for pick up. Studio Merch is also available year round! 

  • Items cannot be returned once ordered. Exchanges only. 

  • Ballet leotards will be required to be purchased from the online store unless other attire has been approved by the Director. 

COVID-19 & Communicable Disease Safety Precautions 

  • All students must have a COVID-19 waiver signed before participating in studio activities. 

  • Our facility is now mask optional for faculty, patrons, and students.

  • The lobby area and dressing rooms have been reopened for full use as of July 1, 2021

  • Please arrive NO EARLIER than 10 minutes prior to class. If you are running earlier, students must wait in their vehicles with parents. 

  • The studio is continuously sanitized as recommended by the CDC and WHO on a daily basis. Please report any messes or missing supplies to the front desk.

  • Class maximums have been restored to normal numbers; however, hygiene and spacial awareness will be implemented in the classroom. 

  • Anyone exhibiting symptoms of the cold, flu, Covid-19, or any other communicable diseases should not come to the studio until symptoms subside. Any student or teacher that develop signs of these symptoms on the premises will be sent home immediately

  • The water fountain will not be permitted for use with the exception of filling up a water bottle. 

  • Absolutely no food or drink (other than water) is permitted in the studio.